Important Policies

Our Current 2024 Policies – Updated March 2024

Guests are allowed to cancel their reservation free of charge up to seven (7) days prior to their scheduled arrival, specifically by 2:00 pm on the date seven (7) days before their arrival. If a cancellation occurs within this seven-day period, the full amount of the reservation will be charged, regardless of the number of rooms booked. This policy is uniformly applied to all reservations, including those made during special weekend events or for groups of any size. Group reservations cancellation policy is 30 days from the date of arrival, if your within the 30 days (timeframe)100% of reservation will be charged.

No refunds on early departure for any reason.

Please note that prices are subject to change without notice. However, once a reservation has been made, the price for that reservation is locked in and will not be affected by any subsequent rate changes.

Be aware that rates may increase during the month of October and on Holiday Weekends. The current tax rate applied to all reservations is 11.75%. Additionally, there is a two-night minimum stay requirement for weekends in October and Holiday Weekends.

For credit card payments, please note that an additional 3.5% fee will be applied. We offer a 5% cash discount “only” if you book directly thru us or our website. 

Reservations that are made through a 3rd party booking company MUST be made with a valid phone number and credit card number.  Otherwise, The Charleston Inn will not be able to honor your requested room reservation(s).

* All of our rates are subject to change without notice.

Questions?  Please contact us.

Pre-arrival Information

Check-in: Early check-in is 2:00 PM otherwise 3:00PM – 6:00 PM  |  Checkout: 11:00 AM.  If you are arriving after 6 PM, please call prior to your stay for special arrangements.

Complimentary WIFI: Stay connected with free WIFI access throughout the Inn
Social Hour Delight: Join us on Fridays and Saturdays (March through December) for a special social hour from 5pm-6pm only
Extra Comfort: Additional pillows and blankets are available upon request
Breakfast at Arabella’s: Kickstart your day with a delicious breakfast. Ask front desk for details!
Smoke-Free Facility: Our commitment to a healthy environment means our facility is completely smoke-free
Parking Options: Take advantage of our limited free parking on a first-come, first-serve basis. Nearby paid parking is also available
Entertainment: Enjoy the convenience of flat-screen Smart TVs in each guest room
♦ Adults-Only Policy: To ensure a serene and relaxing experience, we are an adults-only facility
Essential Amenities: Irons, ironing boards and hair dryers.
♦ Climate Control: All our rooms are equipped with air conditioning for your comfort
Spa- Experience a relaxing massage on site, see front desk for details.
Pet-Free Policy: Please note that our facility does not accommodate pets
♦ Free Refreshments: Enjoy complimentary coffee, hot tea & bottled water available in the dining area.